I'm a UX researcher, Taiwanese living in Sydney. I have a diverse background ranging from contemporary art to project management. I love learning, food, and futurama. 

I mean with UX. The date didn't go too well. 

I am a UX designer with special interest in service design and strategic design. I make things that makes sense naturally. 

Project management, comparative literature, cross-cultural communication, service and hospitality, and contemporary art curating seem like they are an array of unconnected unrelated ventures, but they are all bound together into the core of human experience.

Coming from a humanities background, human interaction has always been an obsession. How do humans work? What makes people tick? What are people feeling? Why do they interact with things/people/content the way they do?

My education in comparative literature and cross-cultural communication taught me that everything is readable and analyzable. Anything created by a human has its context and discourse, no matter if it is physical or digital. There is a story behind every human artifact and, as a UX designer, that is what I want to explore.

Project management and the service industry taught me to stand in the shoes of others - not only the client, not only the business, not only my team members, not only the end consumers, but collectively all the stakeholders. I'm challenged regularly by being thrown into the unknown, under extreme time constraints, and yet manage to deliver a perfectly conducted experience.

Combining that and my passion for technology and everything digital, makes an UXer.

Contact me/
minalorraine@gmail.com 

Give me a ring/

+61 451 031 403

Linkedin/
au.linkedin.com/in/chunglorraine

What we can talk about over coffee/

The magic of Tinder and human behavior

Intuitive design and new technology

Cultural differences between internet languages 

The culinary history of Chinese cuisine

The difference between art and design (woooo taboooo) 

<completely open for suggestions>

Pollen Digital / Oct 2019 - Present ・ SYDNEY Lead UX researcher

State Library of New South Wales / Feb - Oct 2019 ・ SYDNEY
UX researcher

Incling / July 2016 – Feb 2019
UX specialist & All rounder

Tigerspike/ Nov 2015 – Jan 2016 ・ SYDNEY
UX specialist

The Friendly Agency/ June 2015 – Oct 2015 ・ SYDNEY
UX designer

common ventures / April 2015 ・ SYDNEY
UX designer

LIFEALLY / FEB 2015 ・ SYDNEY
UX CONSULTANT (2 WEEKS) 

NOSH HOSPITALITY, STEDMANS, RADISSON HOTEL, MERIVALE / FEB 2012 - PRESENT ・SYDNEY
Event and Function team leader  

“THE FLOATING EYE” SYDNEY PAVILION AT 9th SHANGHAI BIENNALE / JUNE 2012 - NOV 2012 ・ SYDNEY SHANGHAI
Translator and Project assistant

4A CENTRE FOR CONTEMPORARY ASIAN ART / MAR 2012 - FEB 2014・SYDNEY
Digital marketing and project Intern 

BLAKE SOCIETY / FEB - NOV 2012・SYDNEY
Marketing and administration intern

INVENTEC / MAY 2009-JUNE 2010・TAIPEI SHANGHAI 
Project manager

MEEYA.INC/ JUNE 2009-NOV 2009・TAIPEI 
MARKETING ASSOCIATE